To turn off the collar, you must first wake up the screen, then unlock the collar, then hold the power button. Please follow the three steps below: 1) Tap any button to wake up the screen
2) Tap the left button three times in a row
3) Hold the right button for 3-5 seconds If done properly, the collar will beep and vibrate once and the screen will turn off. The collar is now off.
My collar is not functioning properly, can I reset it?
There is a small reset button located just near the USB charging port. While the collar is on, you can press this with a paper clip or sim card tool to reset the electronics to the factory settings.