Bark Collar FAQ

Get Started – Short Video Instructions

Instruction Manual

More Troubleshooting Tips Coming Soon

Frequently Asked Questions

How do I turn off my collar?

To turn off the collar, you must first wake up the screen, then unlock the collar, then hold the power button. Please follow the three steps below: 1) Tap any button to wake up the screen 2) Tap the left button three times in a row 3) Hold the right button for 3-5 seconds If done properly, the collar will beep and vibrate once and the screen will turn off. The collar is now off.

My collar is not functioning properly, can I reset it?

There is a small reset button located just near the USB charging port. While the collar is on, you can press this with a paper clip or sim card tool to reset the electronics to the factory settings.  learn more